−60%
missed appointments
Reservio
Online booking platform for beauty centers and medical practices: multi-staff calendar, prepayments, automatic email and SMS reminders, admin panel with booking analytics.
ToolsNext.js, Node.js, PostgreSQL, Stripe, Vercel
Challenges and results
Challenges
- Optimistic locking on simultaneous slot bookings
- Partial payments and refunds with Stripe
- Multi-channel reminders with retries on failure
Results
- Missed appointments down 60%
- 4 healthcare and beauty businesses in production